Assess the skills of Yield manager / Income manager worldwide.
The group with more than 200 hotels around the world had Yield / RM with a significant mix of experience with very disparate knowledge, practices, techniques.
What is the solution proposed by RevUp?
Creation of an easy-to-use team skills measurement tool with comprehensive questionnaires and several templates for distribution worldwide.
Concretely we have: ➡ Developed business questionnaires (level of competence) in each domain ➡ Co-constructed a competence repository to evaluate and manage all RM practices ➡ Delivered tables and graphs summarizing the competences for each individual
What are the results?
RM teams evaluated on the same basis + training courses created to meet the needs of the teams + standardisation of the levels of revenue managers
Context:
Assessing the skills of Yield manager / Income manager around the world
